Duchess Satin Swatch
If you unsure which colour or fabric will best work with your outfit, we recommend ordering fabric swatches. Our swatches are 4 inches x 6 inches. The amount you pay (including shipping) is reimbursed to you straightaway as store credit, which can be used against any future orders you place with us. If you prefer a colour which we don't have as standard, we do offer a bespoke dyeing service - please contact us.
Care guide
How fast will my order be shipped?
We offer a rush service and a standard service to all countries in the world
- With our rush service
- If your order is placed before 12 noon GMT, your order will be made and shipped the same day
- If your order is placed after 12 noon GMT, your order will be made and shipped the next working day
- With our standard service we should have your gloves made and on their way within 3 working days of receiving your order
When you get to checkout, you will see the estimated number of days it will take (in total, inclusive of making and shipping time) for you to receive your order. While this is not a guarantee, it is correct 95% of the time.
Do you offer free shipping?
We offer free shipping on orders above £300
Generally how fast are the shipping services?
- For the United Kingdom, next working day
- For the United States & Canada, 1-2 working days. If you require a Saturday delivery, we can normally arrange this (additional carrier cost)
- For the rest of the world, 1 - 6 working days.
Can I ship to a PO Box address?
UPS and FedEx can't ship to a PO box address, as they need proof of delivery. As such, if you are shipping outside the UK, please don't set a PO box as your shipping address.
Will I have to pay import duty?
If you are ordering to any of the following countries / regions, there will be no duty or tax to pay once you complete your order with us: United States, Canada, Australia, Israel, Japan, New Zealand, European Union, EFTA
For those in other countries, please contact us when you place your order to clarify the situation. We do our best to help all customers avoid duty charges.
Do you offer returns?
Yes, we offer a 60 day return window on all items. You can either return your items for a refund, or for instant store credit. See our returns page for more information.
Duchess Satin Swatch
reviews
Our
presentation box
Every item we send is delivered with care, wrapped within our classic presentation box. We designed it to be simple and timeless.